Job Description
- Have to take tickets on their own (as and when ticket comes, without waiting).
- Close the ticket as quickly as possible.
- Can conduct end customer/partner/our own junior engineers training.
- Should be able to conduct demo/implementation at customer place.
- Good convincing power backed up with technical facts (technically strong to convince others technically).
- Take escalated ticket from junior engineers.
- Assist customer for their new firewall configuration (online implementation).
- Stretching the working hours as and when required.
- Before leaving has make sure that all the tickets taken for the day are completed and closed.
- Any responsibilities & roles amended will be conveyed to you time-to-time from your head.
Job Requirements
- Minimum 3-4 years of hands-on experience.
- Firewall knowledge – Firewall configuration, firewall policy configuration, network interface configuration, routing, bridge mode configuration etc.…
- Networking knowledge – In networking TCP/IP, NAT, DNS, DHCP, BGP, ARP, etc.
- Advance features configuration – IPSec VPN, L2TP VPN, SSL VPN, HA, URL/application filtering, Antispam configuration, IPS, ATP, SSL deep inspect
- Troubleshooting – Network troubleshooting, firewall troubleshooting, packet capture, telnet, SSH, URL/browsing not accessible etc.
- Good communication skills. Can conduct end customer/partner/our own junior engineers training.
- Should be able to conduct demo/implementation at customer place.
- Good convincing power backed up with technical facts (technically strong to convince others technically).
Send your Resume on career@gajshield.com